| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004307875 | Incident Date: Apr, 05 2004 |
| Consumer's City: GRETNA | Consumer's State: LA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: ELANTRA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KMHDN46D04U | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 30 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Repeated intermittent illumination of "passenger airbag off" beginning within days of purchase. failures occur when anyone sits in passenger seat. adults weighing 190, 170, and 140 have turned airbags off. poodle weighing 9 lbs turned airbags on! numerous attempts at service august 04 to present, with long delays waiting for hyundai representatives to address and delays and cancelled appointments by dealer service department. results of service appointments included could not duplicate, told that sensor activated when passenger moves in seat, claimed to order new "upgraded" sensor, did not have "special" tool to install new sensor, nothing more that service dept could do, airbags will deploy in accident if sensor indicates airbags off, then told that district manager would have to install new sensor, svc cancelled because district manager advised service manager that new sensor would not work, told that district service representative would arrive to assess and verify issue then let me know what would be done and would have to sign waiver, district svc rep tested (compared my 04 elantra manufactured sept 03 and another manufactured may 04) and concluded cause was the way i sit in the seat. light came on in both vehicles when i sat in passenger seat, and when he sat in my passenger front seat. concluded that i was not sitting far enough back in the seat for sensor to recognize. stated that this was not a defect but a "characteristic" of the 04 elantra. would return two weeks later to "reprogram" sensor to more sensitive state. this was more than one month ago. have had three near collisions since purchase, with constant fear of passenger seat for seven and one half months of ownership. *jb |
