Consumer Complaint Detail

DUNLOP / UNKNOWN / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307929 Incident Date: Nov, 14 2004
Consumer's City: CHANTILLY Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: DUNLOP TIRE CORPORATION
Model Name: UNKNOWN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Not a failure, but misleading information to consumers which might lead to problems. i was sold dunlop sp sport fm901 tires for my saab 9-3 (i am fairly safety conscious) and was told that they were snow legal by just tires, a goodyear owned dealer. recently, i checked inflation and looked for the m&s rating on the sidewall--not there. i looked on the dunlop web site...it showed that the tires rated a "5" for snow on their 1-10 performance scale (indicating to a reasonably intelligent person that they would be average, i.e., what one would expect for an all- season tire). just to be sure, i sent a web-based inquiry to dunlop. goodyr came back to tell me they were not m&s but that they did score a 5 rating. it seems to me that having any snow rating, not to mention a 5, for a tire which is not m&s rated is dangerous and misleading. i know that the dealer will deny that they told me the tires were rated, so all i can do is to point out the problem to nhtsa and consumer outlets. hope you can convince goodyear-dunlop to stop the misleading practice. thanks. *ak