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NHTSA Complaint Number: 004307934 | Incident Date: Nov, 14 2004 |
Consumer's City: MANASSAS | Consumer's State: VA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
Model Name: SANTA FE | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Nov, 14 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 03 2004 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My husband and i purchased a 2004 hyundai santa fe in septmeber of this year (2004). 2 months later, the engine blew. hyundai is offering only to replace the engine. however, their lack of customer service is appaling. no one returns my calls, i constantly have to follow up with them. we initally felt that a new comparable vehicle was more appropriate. they seem very unconcerned that the car died on a highway in the dark and that my husband and 6 month old son had no heat for an hour nor that they could have been involved in an accident when the engine died. safety of their customers should be the #1 priority.*ak |