Consumer Complaint Detail

HYUNDAI / SANTA FE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307934 Incident Date: Nov, 14 2004
Consumer's City: MANASSAS Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 03 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband and i purchased a 2004 hyundai santa fe in septmeber of this year (2004). 2 months later, the engine blew. hyundai is offering only to replace the engine. however, their lack of customer service is appaling. no one returns my calls, i constantly have to follow up with them. we initally felt that a new comparable vehicle was more appropriate. they seem very unconcerned that the car died on a highway in the dark and that my husband and 6 month old son had no heat for an hour nor that they could have been involved in an accident when the engine died. safety of their customers should be the #1 priority.*ak