Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307946 Incident Date: Nov, 13 2004
Consumer's City: RUSSELLVILLE Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC16R9VJ Date added to File: May, 25 2021
Date Complaint Received: Nov, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 04 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No accidents. steering has begun instances of loss of control. information provided during discussions with local repair shops indicates the recirculating ball steering box may have a tendency to slip. this is consistent with the intermittant failure mode experienced during driving. the vehicle is a 1997 suburban c1500. it is not used to tow and has never been in an accident. we have owned it since new, all of the 104,000 miles have been driven by us, no children have driven this vehicle. the truck has been well cared for. we have experienced this 5 times, with the most recent being yesterday. no repairs have been made.*ak