Consumer Complaint Detail

FORD / E550 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307963 Incident Date: Nov, 06 2004
Consumer's City: NORTH AUGUSTA Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: E550 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNW20P63E Date added to File: May, 25 2021
Date Complaint Received: Nov, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 ford f250 6.0 diesel, the hose between the tubro and the intercooler is blowing off. this results in a loss of power and if the clamp cuts the belt it will result in the failure in the power steering and power braking systems. ford has a upgrade hose kit (5c3z*6c646*aa) for $100.00 if the truck has more than 36000 miles.mine has 41000. the hose failed on interstate 26 as i was pulling my 29' travel trailer up a 6% grade at the saluda mountains, after the hose failure i was only able to proceed at 20mph, not good on a interstate with trucks going by at 60-70mph. ford motor co. customer assistance dept. stated this problem was a engineering problem not a warranty issue.both the dealers, the dealer that sold me the truck and the one which repaired it said it was a common problem with the 6.0 engine) , therefore there is no recall, only a upgrade kit after failure. i feel i should have been notified of this problem before failure and the part should have been replace at no charge. during regular service, i have 41000 miles on my truck.the selling dealer is the only servicer. this sudden loss of power in high speed traffic can cause someone pulling a loaded truck to be rear ended, would be bad in my case with a 29' trailer and a f-250 truck scattered on the interstate.*ak