Consumer Complaint Detail
VOLKSWAGEN / TOUAREG / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004309297 | Incident Date: Nov, 07 2004 |
| Consumer's City: SCOTTSDALE | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: TOUAREG | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 15 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 12 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When pulling out into traffic from a stop vehicle intermitently hesitates for a few seconds. it seems as though the engine is not responding to the electronic throttle or the transmission is slipping. this is a dangerous problem when pulling inot traffic from a side street or making aleft turn into oncoming traffic. i was almost rea-ended the other day. i also feel that if i make a left turn into ongoing traffic with a normal margin of safety, the vehicle could hestitate and i could be hit head-on or broadsided. it is a dangerous problem. i have returned the vehicle to the dealer twice. the first time they said they loaded in new ecu firmware and new tcu firmware. it didn't fix the problem. i returned the vehicle to the same dealer and they indicated that the volkswagon factory engineers are working on a new firmware release and should have it out the first part of december 2004. they said they would call me to install the new firmware when available.*ak |