Consumer Complaint Detail

FORD / AEROSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309305 Incident Date: Nov, 07 2004
Consumer's City: MARION Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Wheels:rim
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDA31X6TZ Date added to File: May, 25 2021
Date Complaint Received: Nov, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A few years ago we noticed that 2 of the aluminum wheels on our 1996 aerostar were cracked . we took the vehicle to the ford motor co.service department where we were living at the time the service manager contacted the regional manager, who agreed to pay half of the replacement costs. since that time, 2 additional aluminum wheels have cracked. we have been told that ford will not replace these. i feel that this is definitely a safety issue, and that the cracks are due to a manufacturing defect, which ford motor co. should acknowledge and correct. wheels are not a normal wear item.*ak