Consumer Complaint Detail

SUBARU / OUTBACK / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309324 Incident Date: Nov, 07 2004
Consumer's City: TAYLOR RIDGE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH675147 Date added to File: May, 25 2021
Date Complaint Received: Nov, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I want to express my concerns for subaru quality and reliability. as a family we have owned several subaru outback vehicles. unfortunately, our 2002 had bad pistons that had to be replaced after only 11,000 miles of ownership. the vehicle still did not run correctly after the engine overhaul so we sold it and regrettably purchased yet another new 2004 subaru outback wagon, which is now at our local dealer having pistons replaced in the engine. this is the second time a 4 cylinder outback in our family has let us down. i now know what kind of quality they build into their vehicles. we are knowledgeable owners and we maintain our vehicles to a really high standard. we feel the nhtsa should investigate engine piston quality in 2002-2004 (4 cylinder) outback wagons so that other owners do not find themselves in an unfortunate and precarious position. the engine is junk! *ak