Consumer Complaint Detail

DODGE / DAKOTA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309334 Incident Date: Nov, 13 2004
Consumer's City: NEWARK Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ball joint problem with 1998 dodge dakota. i have had symptoms of the problem, heavy clunking in front right, for about a year now. i went to the dealer believing it was an upper ball joint problem. i even asked them to replace the uppers. dealer diagnosed problem as lower ball joints and i paid for them. i beleive they were just out of stock on the uppers. 7 months later, the clunking has gotten worse and when backing out of a parking spot with the wheeel cut hard to the right the front end "hopped" to the side. i had this happen twice in the same day, and took the truck to the dealer the next day. they now admit it needs upper ball joints and are charging me $500+. it is clear that this is a design problem based on the number of people having problems at relatively low mileage.*ak