Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1997

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309369 Incident Date: Nov, 13 2004
Consumer's City: ROCKY FORD Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 09 1994
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 16 year old son was driving our 1997 chrysler town & country mini van. he was traveling at about 30 mph. he hit a truck that was parked along our street. the impact to our van was on the passenger front side. neither the driver side airbag nor the passenger airbag deployed. both passengers in the front hit the windshield. the driver was wearing his seatbelt, but hit both the steering wheel (which bent) and the windshield. *ak my van is totalled and the truck needs a new bed and back fender all replaced. i am concerned that the seatbelt did not restrain my son and also that the airbags did not deploy from this impact. please respond - thank you, kari kienitz