Consumer Complaint Detail

BUICK / CENTURY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309370 Incident Date: Nov, 16 2004
Consumer's City: PORT JEFFERSON STATION Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CENTURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I brought my car to my buick dealer for service and was informed that the coolant had become sludgy. they told me that the system needed to be drained, cleaned and refilled and would cost me $129.00. i was very concerned about what could possibly cause this, and the representative couldn't tell me why, but that they caught it early and wouldn't be a problem. i then took a look on the internet for information on this problem and found out about the class action lawsuits against gm for their dexcool coolant problems in their cars, especially the v6's. i called the dealer to tell them that i had a problem with having to pay for this repair and that i was also concerned with possible damage to my system, intake manifold gasket problems and the effect that would have in the future. they told me they would call me back. this is a widespread problem that needs to be addressed by an outside agency because gm is not stepping up to the plate to handle it. while not causing an immediate physical danger, it does certainly cause a secondary danger to motorists who break down on the road and the other motorists around them. please step in and do something about this. thank you.*ak