Consumer Complaint Detail

AUDI / A6 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309385 Incident Date: Jul, 31 2004
Consumer's City: BREWSTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUBA24B1WN Date added to File: May, 25 2021
Date Complaint Received: Nov, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 audi a6. this vehicle has been driven approx 75 000 miles. several months ago the abs control unit (brakes) failed. i was quoted a price of $1085 by the dealership where i purchased the vehicle. there are no used parts available. when i made an appoitment to have the unit replaced i was informed that audi no longer manufactures the origional replacement part at a cost of $1085. rather, audi has remanufactured the replacement part and the new cost is approx $2000.00. i verified the cost of the remanufactured replacement part by calling a few dealerships. my complaint is that i believe that audi recognized that the original part was defective and that once the abs control unit failed it made abs braking inoperable and therefore unsafe. rather than recall the 1998 a6 to replace the defective abs control unit, they allowed consumers to either drive with an unsafe control unit that could fail at any time ot pay almost $2000 to replace the defective part.*ak