Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309535 Incident Date: May, 09 2004
Consumer's City: FORT WORTH Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 5-10-04 i was driving home in heavy traffic traveling at about 55 mph,then suddenly the car surged on it's own to 80 mph. i attempted to stop the car, and the brakes locked and would not move at all. i shifted the car down to low gear and slowed the car down to 60mph, . i was only able to stop the car by shifting it into park. the dealership (charile hilliard stated that they could not see what would have caused that problem. they stated that there was leakage in my brake line that they repaired. this incident was repeated again on 9-23-04. i t was told this this time it was a spring in my accelerator that was broken, and that there was a floor mat pushed under my gas. i told them that this is not true. i was driving mycar all day, i konw for a fact there was not anything under my foot, and that if it was it was from my having to shift my car into park while traveling so fast! i have not driven the car since this second incident. i am a mother of 3 and i can no longer put my husband and children at risk . *ak