Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309549 Incident Date: Nov, 13 2004
Consumer's City: BRAWLEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU43S2YE Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 76000 miles the spark plug blew out of my v10 excursion. the excursion is a 2000 model year and in very good condition. the plugs have never been changed since new. ford will not fix it as it is out of warranty and the warranty company, (heritage insurance) will not cover it as they say it is a defect with the design of the head and plugs from ford. they say there is not enough threads in the head design. this seems to be echoed on the internet in many forums and other articles. appearently ford knows about this and still does nothing, except chage their customers thousands to fix the problem. furthermore the fix of replacing the head is not a permenant solution.*ak