Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309552 Incident Date: Sep, 25 2004
Consumer's City: CUMBERLAND Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Interior lighting
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43F12E Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Interior lights will not go out. this started happening out of nowhere one day. it is a serious safety issue for night driving. i was told it needs an instrument cluster panel and door latch with estimated cost of over $700.00. ford said it's not under warranty. this vehicle was purchased new. i suspect this is a defect in many excursions. i have been driving 38 years and have never experienced or heard of a problem of this nature. this is not a wear and tear issue. i believe it is a defective part. also, power seat on drivers side has now stopped working.*ak