Consumer Complaint Detail
VOLKSWAGEN / GOLF / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004309659 | Incident Date: Oct, 28 2004 |
| Consumer's City: HEBER CITY | Consumer's State: UT |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: GOLF | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 21 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 10 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My rear passenger widow will not roll down because of a faulty window regulator. vw knows the problem exists because they have to replace the front window regulators that have a similar desing using plastic window clips. *jb i have children that travel in the car frequently and if we were in an accident they would not be able to roll the window down and get out of the car. i feel that this is a safety concern. i realize that the gti version of my car doesn't have windows that roll down in the back but i didn't buy that car because i have kids that need to ride in the car. therefore i need windows that roll down too. i took the car to a vw dealer because they told me that they would fix it under the extended service thing that the front window are fixxed under. after they took the car, they called me and told me that it doesn't cover the rear windows. so, i declined getting it fixxed by them and will repair it myself. the part costs $120 for the rear windows. the front window have a repair kit that sells for about $20 (it just replaces the faulty part, not the whole unit as the rear windows do). at a minimum they should sell a repair kit for the rear windows. |