| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004309738 | Incident Date: Nov, 12 2004 |
| Consumer's City: PARKER CITY | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: BMW of North America, LLC |
| Model Name: 5 SERIES | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: WBANB33524B | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 22 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 21 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We just purchased our bmw 545i in mid october. on november 13th while driving home from our son's home we smelled something burning. my husband soon realized that the driver's seat and his pants were on fire. we immediately turned off the seat heaters and was able to put the fire out. we were fortunate that no one was injured, and while a pair of pants were ruined, my husband did not sustain any burns. our dealer immediately took the car back to the dealership and furnished me with another car to drive. i am now being told that the seat heaters are on national back order and do not know when my car will be fixed. i do not blame the dealer, but have to question if bmw is aware of a problem. *jb |
