Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004309742 | Incident Date: Aug, 31 2004 |
| Consumer's City: TREVOSE | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield wiper/washer |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU86W52U | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 22 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The first time it windshield wipers failed was in sept. 2004. i was driving home from work ( it was raining) the wipers were working fine, then they began to move very slow and windshield washer fluid began to squirt out. i had to pull over to the side of the road because i couldn't see out of the front window. i waited until the rain slowed down and preceded home with the wipers malfunctioning. since the first incident the wipers will work fine for the first 10,15,20 minutes and start doing the same thing. the vehicle is at reedman mercury service center in langhorne pa. as this letter is being written. they tell me that there has been problems with the multi function switch in mercury products. they are going to replace this switch for $220.00 much to my disappoval. this is a saftey issure that should be taken care of by mercury. *jb |