Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309770 Incident Date: Nov, 19 2004
Consumer's City: GLENDALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:multiple axle:torque arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 03 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my 2000 dodge grand caravan in on a friday to the dealer for the air bag recall (clockspring) and picked up my van up on friday evening after work. saturday morning i ran a couple of errands around town and at 12:30 p.m. began to back out of a parking spot and heard a loud noise. i proceeded out of the parking structure and only made it as far as the street before coming to a complete stop. i called for a tow. the tow truck driver said that my wheel on the front driver's side did not appear to be complete attached to the axle. he towed it to the dealer. the service department on monday informed me that my axle had broken. a broken axle on a 2000 that has 18,222 miles on it. how does this happen under normal driving conditions? i was very lucky this did not happen on a busy street or freeway. *ak