Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2000

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004309770 | Incident Date: Nov, 19 2004 |
Consumer's City: GLENDALE | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: GRAND CARAVAN | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:multiple axle:torque arm |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Nov, 22 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 03 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I took my 2000 dodge grand caravan in on a friday to the dealer for the air bag recall (clockspring) and picked up my van up on friday evening after work. saturday morning i ran a couple of errands around town and at 12:30 p.m. began to back out of a parking spot and heard a loud noise. i proceeded out of the parking structure and only made it as far as the street before coming to a complete stop. i called for a tow. the tow truck driver said that my wheel on the front driver's side did not appear to be complete attached to the axle. he towed it to the dealer. the service department on monday informed me that my axle had broken. a broken axle on a 2000 that has 18,222 miles on it. how does this happen under normal driving conditions? i was very lucky this did not happen on a busy street or freeway. *ak |