| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004309824 | Incident Date: Nov, 03 2004 |
| Consumer's City: HIGGANUM | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: AVIATOR | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5LMEU88H94Z | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 23 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 24 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At 13,650 miles the engine destroyed itself due to a defective crankshaft. i was driving home at night in the rain when the engine light came on and a loud banging sound was coming from the engine compartment. i immediately pulled off the highway & called roadside assistance. i waited for 3 hours for a tow truck and eventually had to call ct state police who summoned a wrecker. the lower half of the engine was completely destroyed. manufacturer replaced the engine with a new engine assembly and engineers requested the old engine be sent to them for inspection as they had never seen this defect before. i was without my vehicle for 15 days. the first night i picked it up the engine light came on after less than 20 miles on my way home, again at night. it was not a dummy light. another defective part had to be replaced. this time it was the egr module. i am now experiencing occasional skips when the vehicle tries to shift to upper gears from a dead stop. i am confident this product is a lemon and have worked fruitlessly to try to get the dealer/manufacturer to provide a replacement vehicle. this vehicle is unsafe and unreliable and i have received no consideration for a replacement other than to treat the transaction as a new vehicle purchase with mine as a trade. at the time of the first event, i had only owned this car for 4 months and put roughly 6,700 miles on it as it was a dealer's demo, driven by the owner of the dealership. it had over 6000 miles at purchase and i had only made 3 car payments at the time of failure. this is ridiculous! *nm |
