Consumer Complaint Detail

SATURN / ION / 2004

Recalls
3 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004309934 Incident Date: Nov, 19 2004
Consumer's City: EVERETT Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 3
Vehicle's VIN#: 1G8AG54F24Z Date added to File: May, 25 2021
Date Complaint Received: Nov, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems: a. air bags didn't deploy . b. driver's seat collapse and dent rear-ended while stopped at a railroad crossing. upon impact seat flew back, hit back seat and dented. our stopped car was then pushed into the stopped vehicle in front. our car was smashed at front and back and neither front nor side airbags deployed. no skid marks reported and no brakes applied by offending car so our 2004 saturn ion took the full impact and was sandwiched between a camry from behind and a gmc jimmy in front. woman in jimmy taken by ambulance to hospital since she was pregnant. my son driving the saturn had his wife pick him up and proceeded to e/r where he was diagnosed with cervical strain. driver of camry had her husband pick her up. all 3 vehicles were towed. our saturn will most likely be totaled. we took pictures as did the police in spokane, wa.. *ak