Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310061 Incident Date: Apr, 06 2004
Consumer's City: TIGARD Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56DXY2 Date added to File: May, 25 2021
Date Complaint Received: Nov, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 11 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Etm module failed on the freeway and i had to make an emergency stop on the freeway at night. after several minutes the car was able to startup again. when i took the car in for repair, they did not tell me that this was a common problem with this model of volvo and i ended up paying $128 dollars for bogus troubleshooting and no problem found. then less than 4 days later, the car died again, but this time i was lucky and it died on a side street. i looked up the problem on the internet and found quite a few articles of people who had a similar problem. upon driving my car into the dealership, it died and i had to coast the car down 3 hillside blocks and into the dealership. another $50 dollars was charged to me for doing the warranty work and the total cost to replace the throttle module was $723.67. i am very lucky to have an extended warranty on this vehicle, but for anyone that does not, they are being totally screwed by volvo and its dealers because they have not stepped up and replaced this potentially dangerous module that can leave you stranded. it also appears that the particular dealership that i took my car to, made troubleshooting money on me even though nobody would touch my questions regarding the problem when i showed them 3 pages of articles that i found on the web regarding the particular problem and user groups that talked about complaining to volvo.*ak