Consumer Complaint Detail

LEXUS / IS 300 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310066 Incident Date: Oct, 31 2004
Consumer's City: FRISCO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: IS 300 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passenger side control arm made tapping sound. took to park place lexus, plano tx - car is under warranty so they replaced for free. they told me that a rubber grommet/gasket was missing and that metal had rubbed metal until severe rust developed. only about 1 months later the noise is back and even more frequent than before with its "pek" "pop" "tik" "tap". also the suspension has a tremendous vibration in it, whenever i travel over the slightest crack in the pavement - it feels like something is partially attached and shacking from the change in surface. its a very heavy and sudden thumping. when this occurs, even the steering wheel adjitates to the point it can be seen - its a tremendous flexing. park place has told me before that i am "wasting" their time and i just expect them to "throw parts." this has been the most expensive car i've had, but the most dissappointing.. *ak