Consumer Complaint Detail

GMC / M/L VAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310098 Incident Date: Nov, 26 2004
Consumer's City: WHITE PLAINS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: M/L VAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This report is about uhaul licensed gmc extended cargo vans and a danger in the van's central locking system. this weekend, i rented one for the purpose of moving. this gmc model van has two out-opening side doors, and two similar rear doors. *ak while loading boxes in the van, the wind shut the rear doors closed--and locked me inside. the door lock indicators showed "red", indicating they were unlocked. however, this was not the case. i could not open the rear doors nor the side doors, and was trapped inside the van for 20 minutes. even though i had the key, there was no way to get into the driver's area due to a partition cage that does not open. i had to wait until a passerby opened the door from the outside. this lock--in happened again the next day, fortunately when someone was with me, showing that it is a problem that can be recreated. it is an obvious failuer of the central locking system that is not allowing the van to be opened from the inside. uhaul must be contacted and this must be investigated immediately.