Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310108 Incident Date: Jul, 13 2004
Consumer's City: SAINT CHARLES Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W14W Date added to File: May, 25 2021
Date Complaint Received: Nov, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 25 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The brake pedal drops so low that you foot hits the accelerator pedal causing the automobile to leap forward resulting in near accident with other auto and i one case nearly striking a pedestrian. this has happen five times since i purchased the nissan murano 2004. i have called nissan motor and they refured me to nissan of st. charles. the assistant service manager told me on the phone that they bled the brakes and the condition still existed and that the check other similar model and that the brake pedal dropped lower when continuing to apply presser. when i picked up the car, the service manager wrote on my service ticket "condition not found". the brake pedal still drops nearly to the floor when you apply continued pressure. it is an accident waiting to happen. i have called nissan and talked to the service manager at nissan of st. charles about the problem but get no response.*ak