Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310109 Incident Date: Oct, 14 2004
Consumer's City: ORLANDO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF65J1YB Date added to File: May, 25 2021
Date Complaint Received: Nov, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 23 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a used 2000 mercedes e320 on near the end of august 2004. approximatly 45 days later i noticed a noise coming from the dashboard area when making a left or right turn at low speed. it could be described as a "rubber on rubber" squeaking noise. it has slowly gotten louder over the past few weeks. searching the internet i have found that others have this same problem with their mercedes around this year. since i just bought the car, i suspect it could have been something that was "quieted down" by applying a lubricant. i have no way to prove that. others who have had this problem on the internet claim the dealer replaced the steering rack to fix the problem. that would be a cost of approximatly $2000. this is appearing to be a common problem with mercedes-benz, possibly just a few models and years, and should be taken care of by them. the automobile i purchased came off the mercedes lease program.*ak