Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310138 Incident Date: Dec, 31 2003
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 08 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 sienna has 26,000 miles on it and has a loud engine knocking when accelerating at certain speeds. it has been doing it for about the last 6000 miles. at 20,000 miles, scott clarkes toyota in charlotte told me to use a better grade gasoline, with no results. at 24,000 miles, they told me i have spark knock and need to drive the car at higher speeds more often. (i drive mostly in the city). reading the other complaints about sludge, i think this is related, since they told me my oil was sludgey too. i think this problem needs to be investigated and recalled. *ak