Consumer Complaint Detail
MERCEDES BENZ / ML320 / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004310237 | Incident Date: Nov, 29 2004 |
| Consumer's City: PARK RIDGE | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: ML320 | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:power adjust |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4JGAB54E91A | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 29 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 20 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own 2001 mb ml320; the drivers front seat plastic frame keeps breaking causing safety issues while driving. i have taken the car back to the dealer 6 times and they have fixed it, however, today they are telling me that since it is not "totally cracked" they will not fix it. i am about to cross 50,000.00 mile warranty and that is a real reason why my dealer: knauz continental autos in laka bluff, illinois is no longer willing to fix the problem. it seems to me that the framing cracks are manufacturing defect and that is why it keeps breaking. i would like to send e-mail pictures to whoever will be working on this case. the dealer is suppose to fix the problem until the end of warranty and not tell me that its not "totally cracked". please respond: vin: [xxx]. *ak please assist with this case. updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |