Consumer Complaint Detail

JEEP / WRANGLER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310244 Incident Date: Nov, 29 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WRANGLER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FY19S2XP Date added to File: May, 25 2021
Date Complaint Received: Nov, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1)the vehicle failed the annual inspection - and i was advised the reason was "exhaust manifold". 2)i called the dealer - who thought my vehicle was a "2.5" which already has a recall on the exhaust manifold, but i have a "4.0" which currently does not. i asked what harm is being done if i do not get it fixed - and was advised that since there is a hole in the exhaust manifold, exhaust fumes are filling the cab (like the 2.5). i was at that time advised that there is no recall on this part. as it was explained to me, the part on the 2.5 is a bolt that attaches to the motor, and when it breaks, leaks exhaust into the cab; and on the 4.0 (which i believe is also a common problem), that there is a break in the base of the "y" pipe, which also leaks exhaust into the cab. i called the manufacturer customer line 800.992.1997, i advised that i was aware that this was a serious problem, and that there is already a recall on a similar model; i was told that all they could do was "register the complaint". i asked "how does one go about a recall process" and was told it was involved and complicated, and i was directed to this site after pressing for satisfaction. i then asked "how many people have to die before you recall this part?", and the rep on the other end of the line giggled. i went on to ask that if there was a recall on this part would i be reimbursed for my expenditure, and i was advised that "yes", i would be reimbursed for having to pay for this repair. 3)because it is a dangerous condition, i am having the exhaust manifold replaced. i can make it available for inspection. *ak