Consumer Complaint Detail

PEP BOYS / PEP BOYS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310294 Incident Date: Nov, 19 2004
Consumer's City: MIAMI Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: PEP BOYS, INC.
Model Name: PEP BOYS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW68N6XC Date added to File: May, 25 2021
Date Complaint Received: Nov, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since i owned this vehicle it has been a hazard safety for me and my family.i can honestly say im afraid even to sell it and pass the problem on to someone else.until someone gets killed is when jeep will finally due something about it.the brakes and rotors are constantly warping or failing.constant shuddering/vibrating in slow speed stop and high speed decelaration stop.on this site alone there is 326 complaints about the same issue, but nothing is being done.dealer just turns rotors and fixes pads.how many times do you actually turn a rotor.come on already.there is a class action lawsuit against chrysler in effect right now as im writing this.it is only valid for kansas/missour residents only.hello the rest of the country has the same problem with the cherokee.rotors and pads have been serviced only nothing else.i took the vehicle to another brake shop for a second opinion.they stated to me the rotors are not appropriate for this vehicle and jeep should have replaced them along with new calipers.all a want is an end to this problem.i replaced the rotors and pads again at my expense.still same problem.i previously had 2 jeeps before earlier models with no problems.i guess chrysler has lost another customer.*ak