Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310302 Incident Date: Jan, 14 2004
Consumer's City: SOUTH RIDING Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When coming to a stop and/or accelerating from a stop the car will jerk forward with a thud. sometimes two or three thuds are felt and heard. the dealer witnessed this problem and ourisman toyota in chantilly, va replaced the transmission at 14,500 miles. the problem seemed to go away for a while. i returned to the same dealer with the same complaint at 32,000 miles and they replaced the drive shaft. i returned again on 11/30/04 and the service manager witnessed the same problem within 200 feet of driving. the service manager indicated he believes this is normal (even though this was not a problem till about 12,000 miles). he is going to discuss this with the toyota rep who is in town this week.*ak i