Consumer Complaint Detail

LINCOLN / TOWN CAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310433 Incident Date: Oct, 03 2004
Consumer's City: ROSWELL Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM82W8XY Date added to File: May, 25 2021
Date Complaint Received: Dec, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heater core failure. this causes vapor and odor from the engine coolant to leak through the vents and to coat the windshield with an oil-like substance making it impossible to see through the windshield. heater core was replaced 10/04/04. went out again 11/24/04. ford motor company acknowledges that this is a recurring problem in this model vehicle. $737.54 to have heater core replaced. they 'think' they can prevent this from occuring again if they do something else that will cost me an additional $547.00, but 'no guarantee' that it won't happen again and no additional warranty on the heater core.*ak