Consumer Complaint Detail

DODGE / VAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004310724 Incident Date: Nov, 04 2004
Consumer's City: RAYMOND Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B6HB21X7VK Date added to File: May, 25 2021
Date Complaint Received: Dec, 14 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The heater core sprung a leak while driving which rendered the defroster system inoperative. vehicle immediately fogged up. this reduced the driver's visibility because the driver was unable to see out of the windshield. consumer pulled over and cut the windshield off, and drove the rest of the trip with the windows down, and defogger switch in the off position. the heater core was replaced by a mechanic who had difficulty finding the part. this may be due to faulty manufacturing design. *ak *tc