| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004311253 | Incident Date: Nov, 09 2004 |
| Consumer's City: MADISON | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Dorel Juvenile Group |
| Model Name: HIGH BACK | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:harness retainer/chest clip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 23 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Complaint received via e-mail."i want to report a failure of a crucial part of my child's car seat--eddie bauer high back booster with 5-point harness--cosco-manufactured in oct. 2001, purchased in spring 2002--model 02-880-mbp 10/30/2001 two weeks ago the push button on the chest clip broke off, rendering the harness useless. this seat has not seen a whole lot of use, since i live in the country, and am not the "soccer mom" type (once a week on average). i complained to the manufacturer, and they promptly sent me a replacement clip in a plain envelope, nothing else enclosed (such as a letter or other acknowledgement of the problem, and what they might do to address the problem). i am concerned that they may do nothing. i cannot imagine that my seat (given it's low use) is the only seat with which this has happened. i shudder to think what might have happened should the button fail in a crash--or, less importantly, in the midst of a family vacation." *nm |
