Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311254 Incident Date: Sep, 12 2004
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86W52U Date added to File: May, 25 2021
Date Complaint Received: Dec, 20 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The windshield wipers work very slow and the washer sprays all over the windshield and will not stop. the consumer took the vehicle to the dealer who replaced, the multi function switch, and the problem continues. *nm the problem recurred. the consumer was told on two occasions that the problem was unable to be duplicated. the consumer was also informed that the micro processor assembly needed to be replaced. currently the problem could not be duplicated. *sc *jb