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NHTSA Complaint Number: 004311278 | Incident Date: Dec, 31 2003 |
Consumer's City: AURORA | Consumer's State: IL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: VOYAGER | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2P4GP2436XR | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 11 2004 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 29 1999 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Complaint received via e-mail. i have a serious concern regarding a rusted cover housing on suspension springs on the front, drivers side of my 1999 plymouth voyager van. i would not have been aware of this defect if i had not had my motor power washed recently. the man that cleaned it pointed out this seriously rusted cover above the suspension ,and told me it could collapse, causing the entire suspension to project up and through the windshield, and cause a serious accident. this was common on plymouth voyagers. i also inquired at a body shop, and was given the same information, and a shown a picture of a car they were presently working on which happened to be the exact same 1999 plymouth voyager as mine! dealer said that this was common on this vehicle model. i went to the dealership, and they told me to contact chrysler corporation by calling their 800 number. upon calling t customer service i was informed they would make a note of my concern but there was nothing they could do. consumer believed this was a serious safety factor that should be taken care sooner rather than later, before a life threatening accident would occur. *ak |