Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311278 Incident Date: Dec, 31 2003
Consumer's City: AURORA Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP2436XR Date added to File: May, 25 2021
Date Complaint Received: Jan, 11 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. i have a serious concern regarding a rusted cover housing on suspension springs on the front, drivers side of my 1999 plymouth voyager van. i would not have been aware of this defect if i had not had my motor power washed recently. the man that cleaned it pointed out this seriously rusted cover above the suspension ,and told me it could collapse, causing the entire suspension to project up and through the windshield, and cause a serious accident. this was common on plymouth voyagers. i also inquired at a body shop, and was given the same information, and a shown a picture of a car they were presently working on which happened to be the exact same 1999 plymouth voyager as mine! dealer said that this was common on this vehicle model. i went to the dealership, and they told me to contact chrysler corporation by calling their 800 number. upon calling t customer service i was informed they would make a note of my concern but there was nothing they could do. consumer believed this was a serious safety factor that should be taken care sooner rather than later, before a life threatening accident would occur. *ak