Consumer Complaint Detail

LEXUS / ES300 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311557 Incident Date: Nov, 15 2004
Consumer's City: FREMONT Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 30 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. my lexus es300 had a frontal crash on november 16, 2004 and severely damaged the front part of the car. front metal bumper broke, and was pushed in o the radiator. upon impact, none of the airbags deployed. defective equipments , airbag equipment malfunctioned became clear here. please review some of the photos in the following website to see the failure of the safety airbag system of lexus car.www.lexusairbagsafety.com i informed the lexus customer support of this equipment failure and expressed the safety concern. lexus was conducting an inspection on this car, but told that it may take 6 weeks. they were trying to slow down the process. it is important for nhtsa to involve in this issue and conduct an inspection to save the lives of drivers and passengers. *ak