Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311720 Incident Date: Aug, 16 2004
Consumer's City: ALIQUIPPA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55S6YG Date added to File: May, 25 2021
Date Complaint Received: Dec, 01 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Coil springs corroded. vehicle was then taken to dealer for service. later, consumer found out there was recall 04v332000 on this subject. she spoke with mercury for reimbursement. they referred her to the dealer where she purchased the vehicle. dealer told consumer that it might take a while for her to receive reimbursement. on august 31st, 2004 consumer was told that the reimbursement was sent out. there was still no response weeks after. they contacted dealer again, and was told that they never had paper work done. both manufacturer and dealer gave consumer a run around. consumer still did not receive reimbursement.*ak