Consumer Complaint Detail

GMC / YUKON XL / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311758 Incident Date: Oct, 24 2004
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: YUKON XL Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:gear box (other than rack and pinion)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKFK16Z73J Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At aprox 6000 miles vehicle started making a loud squeeling noise every time vehicle was turned to the left. on first visit to dealer was told that some of them do this and there's nothing they can do. on second visit for same concern they put a "conditioner" in the steering gear box. on third visit i was told there was nothing else they could do. the avm (area vehicle manager) declined to make the repair. gmc customer assistance was useless. took the vehicle to another dealer. they replaced the steering gear box. problem has not reoccured. was told by dealer that this has happened before and that the noise is caused by a pressure relief valve in the steering gear box relieving pressure. this has happened to one other person that i know of. *ak