Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311763 Incident Date: Feb, 23 2004
Consumer's City: JEFFERSON CITY Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU77E82U Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 19 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought this truck on february 20th, 2004 with a little over 20,000 miles. on february 24th, 2004, after leaving the dealership my truck died on a busy street on two separate occasions. the salesman told me that the truck had flooded. on june 10th, august 12th, november 19th, and again on december 2nd, 2004 (the only ones i wrote down  it does happen more often) my truck also died while driving down the road. these have all been very serious incidents where i felt lucky to not only be alive but that i hadnt hit anything or anyone else. the technicians from the dealership have looked at my truck on all these occasions and gave me little or no excuse for the truck to die. at this time ive asked for a reasonable refund  with no success&&im at a loss&&&please help!!!!*ak