Consumer Complaint Detail

MERCEDES BENZ / ML320 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004311766 Incident Date: Nov, 29 2004
Consumer's City: CHESTERFIELD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4JGAB54E63A Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 08 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver's seat heater shorted out while vehicle was being driven. the event ocurred so quickly and was so severe that it burned through the leather seat upholstery and a very heavy pair of denim jeans i was wearing almost imediately and unexpectedly. the consequences are pretty much obvious and could range from severe burns, to the vehicle burning to causing a serious accident because of the spontaneous happening. no response from mercedes benz to date.*ak