Consumer Complaint Detail
CONTINENTAL / UNKNOWN / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004311774 | Incident Date: May, 18 2004 |
| Consumer's City: | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Continental Tire the Americas, LLC |
| Model Name: UNKNOWN | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU16W74L | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 17 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In may 2004 i purchased a 2004 ford expedition xlt 4x4 from crossroads ford in cary nc. the vehicle odometer reading was 10 miles. the day after the purchase i returned the vehicle and three of the original continental tires were replaced due to excessive road force. n august 2004 i brought the expedition back to x-rds ford for service. a fourth continental tire was replaced due to excessive road force. i took the expedition to perry bros. in smithfield nc for service at 11000 miles in november 2004. perry bros. told me that two of the continental tires were worn out. i took the expedition back to x-rds ford as soon as possible and they found that all four of the second set of continental tires showed excessive and unusual tread wear. crossroads ford offered me a third set of continental tires which i declined. i was charged $273 to have a set of michelin tires put on. i believe that there is some defect in either the continental tire or ford expedition or incompatibility arising therein that is causing this vehicle/tire combination to be dangerous. i understand that people were killed and injured by this same problem about four years ago. i feel that my family and i were placed in jeopardy by ford and its agent, crossroads ford. *ak |