Consumer Complaint Detail

HYUNDAI / SANTA FE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311867 Incident Date: Mar, 15 2004
Consumer's City: SCRANTON Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D74U Date added to File: May, 25 2021
Date Complaint Received: Dec, 04 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On purchase of my vehicle, hyundai sante fe, the car has had troubles. i have had it back to the dealer multiple times since i purchased the car with the same complaint. when starting the car and pulling out from a stopped position the car hesitates 3 to 4 times before driving smoothl. it feels like the car is bucking or hesitating....i have had it to the dealer atleast 5 times since it's purchase. they can not duplicate the problem. i have told them specifically how to get the car to do the problem however they do not follow my instructions. the car needs to be pulled out of the parked position with force. (as if pulling into a high traffic area out of a parking spot) it occurs more offen when the car is cold, but also makes the same hesitation if the car is warm. however, never after the intial engagement while driving. it does not happen while parked at stop light while the car is running. it occurs when initially turning the car on. this problem has not lead to an accident to date, however it could if not resolved. if pulling out into a high traffic area and the car does not engaged and get up to speed, i can see being hit by another car. *ak