Consumer Complaint Detail

HONDA / ODYSSEY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311880 Incident Date: Jun, 09 2004
Consumer's City: DYSART Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18804B Date added to File: May, 25 2021
Date Complaint Received: Dec, 04 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 02 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My van continues to stall. the fuel pump and fuel pump relay was replaced in late september, but the van continues to have the same problem. it will start, run for 1-3 seconds, and shut down. it will take anywhere from one try one hour worth of tries to get it to start up again. the van has left my family stranded on several occasions. i have contacted the honda dealer, and they tell me this is normal. i don't believe a vehicle with 7000 miles normally does not start, and can take up to one hour to start. they also have told me that i am flooding the vehicle-even though i am not touching the footfeet and have always driven a fuel injected vehicle. my husband and i are to the point that we do not even want the vehicle, but our dealer does not seem to take us seriously. i read a complaint that a customer filed stating metal was sent throughout her vehicles fuel lines. how can the service department check to see if this is what has happened to my vehicle. the service department continually tells me they can do nothing unless the service engine light comes on. this has yet to happen. i am very tired of being stranded by my brand new vehicle. *ak