Consumer Complaint Detail

FORD / CONTOUR / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004311906 Incident Date: Dec, 02 2004
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FAFP6538XK Date added to File: May, 25 2021
Date Complaint Received: Dec, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On dec. 3, 2004 i was involved in an accident with my vehicle, 1999 ford contour, and an oncoming vehicle, a 1999 ford pick-up. i was going through a green light at an intersection doing 30-35mph when the truck went through his red light, plowing through the intersection. as a result, i hit (t-boned) his truck. the whole front end of my vehicle ran into the passengers side of his vehicle (he was doing 30mph at the very least). my air bag did not deploy as it should have. i hit my head on the steering wheel. when paramedics arrived i was then put in a neck brace, put on a backboard, and taken to the er. i did not suffer a concusion, injury was minor (hit head, approx 10 minute state of confusion about 5 minutes after collision, dizziness and saw spots about 30 min after collision), and i've only suffered a very sore neck and back. however,injuries sustained could have been much worse. i do not see any reason why the air bag should not have deployed. ford should be held responsible for this failure. since i was taken to the er i am not yet aware of all of the damage my vehicle has sustained; all i know is that the bumper was in the middle of the intersection, and the crumple zone did as it should- however, being that the front bumper was hit hard enough that it fell off and the crumple zone reacted, the air bag should have been activated. what can be done to determine why it did not, and can ford be held accountable in some manner?*ak