Consumer Complaint Detail

CHRYSLER / CONCORDE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312016 Incident Date: Nov, 30 2004
Consumer's City: FISHERS Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle is a 2004 chrysler concord lxi with an automatic day/night mirror. the configuration of the rear of the vehicle and the high mount brake lamp causes the mirrors rear facing light sensor to be shadowed when a car is following at normal distances in both city and highway driving. this causes the mirror to randomly dim and brighten causing significant driving distraction from blinding lights.*ak there is no failure as this has been a chronic condition. the manufacture refuses to look at the problem as the mirror itself is working normally. this is an issue that affects all chrysler concord models with the automatic dimming rear view mirror.