Consumer Complaint Detail

WINNEBAGO / JOURNEY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004312039 Incident Date: Sep, 18 2004
Consumer's City: VANDALIA Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Winnebago Industries, Inc.
Model Name: JOURNEY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4UZAAHAKX3C Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 16 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle caught on fire as a result of 2 screws that mounted an electrica transfer switch, were inapporperately screwed into the engines exhaust muffler. after about 18,000 miles of engine torque and vibration, the screws enlarged the holes on the rear of the electrical compartment and in the muffler allowing firey hot diesel engine exhaust flames & gases to enter the electrical compartment and torch the wood tranfer switch structure., as well as send corbon monoxide into the coach. this problem cause me to stop my vehicle on a major us interstate, back up traffic for more then a mile, and do an emergency evacuation of my wife an our two yorkies. this event cause extensive smoke damage to the interior of our coach, caused heat damage to the electrical compartment, and made the muffler unsafe.*ak