Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312145 Incident Date: Sep, 30 2004
Consumer's City: DELRAN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At approx 60k check engine light came on read "emissions workshop". dealer hooked up computer and told me it was an oxygen sensor and some of the vacuum hoses had to be replaced. i took the vehicle to a vw specialty shop and they confirmed the o2 sensor problem and replaced a few vacuum hoses. the cars computer was cleared and two months later both the check engine light and emissions workshop indicators were back. shop hooked up to their computer and confirmed that now a pre cat o2 sensor was bad. two sensors in three months, both more than $200 to replace is unacceptable. vw is supposed to have extended portions of its warranties but the dealer claims it doesn't cover these parts or repairs. the car has approx. 62,000 miles. from what i have heard this is a common problem that vw should be help accountable for. *jb