Consumer Complaint Detail

KAWASAKI / NINJA / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312152 Incident Date: Nov, 10 2004
Consumer's City: APEX Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Kawasaki Motors Corp., U.S.A.
Model Name: NINJA Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JKAZX4M194A Date added to File: May, 25 2021
Date Complaint Received: Dec, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Issue: a failure of the water temperature sensor causes a surge in power. description of events leading to failure: was moving a 2004 kawasaki ninja zx-6rr in a parking lot, cold weather (35 degrees). at a constant speed, the bike surged in rpm, causing the rear tire to break traction, crashing the bike. no one else was involved. as per the debug steps in the service manual, the efi computer held a service code for a water temperature sensor failure in the history (bike has 1200 miles on it). as per the kawasaki factory service manual, the dfi system troubleshooting guide, one of the three causes of a surge is "water temperature sensor trouble". what has been done to correct the failure: the dealership contacted kawasaki, and despite the recorded diagnostics information has attributed this to "operator error". kawasaki will not address an issue unless it is currently happening. injuries where - head had abrasion (healed in 1 week) - kneecap needed to be stitched up and immobilized for 2 weeks (still healing, but seems to be just fine.) *jb