| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004312157 | Incident Date: Nov, 30 2004 |
| Consumer's City: BALTIMORE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: ELANTRA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KMHDN46D84U | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 07 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 20 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 19 years old daughter's weight is not less than 56.4 pound. it showed displayed "passenger airbag off" while the seat was occupied. i think the alignment of ocs is off. it needed to be adjusted according to the specifics set for 56.4 or less. i think the car setting is higher than 56.4 pounds. i took my car to my dealer during the 7500 mile service and i mentioned about this problem to service manager. i got a response from them on the invoice. invoice says "tested system out working to factory specs" i was so upset that they don't be bother to check into the details. the hyundia representative, ms. muara t. dowd (district parts and service manager in jamesburg, nj) gave me an opportunity to have a mechanic to show me what he have done. what i have observed him. he just plug his computer under the driver. and showed me the computer found no problem related to the airbag. that's all he do the job and leave. not even bother to check into this matter. ms. dowd told me that she have something to fax me later on. i found out that they offered me to sign the waive some specifics related to liability related to reprogramming it. i felt it is not acceptable to do that. i got a fax from you regarding ocs reprogramming authorization. i think that it is not right for getting me to authorize for reprogramming. i think it needs to make a correct adjustment according to your company's specifics to 56 pounds or less. i think it is not right and i would like it to make the correction on this part. i researched this problem. what i found.... reference to the 2004 elantra owner's manual section "occupant classification system" (section 1 - page 36-37). if the front passenger seat is unoccupied or occupied by someone lighter than 56.4 pounds (25.g kg) the indicator "passenger airbag off" will be displayed, and the front passenger's airbag will be turned off and will not deploy in frontal crashes. *jb |
